You need to remember you can get good customer service anywnere, it's the GREAT car care and customer care that you received that is outstanding and the prices are GREAT!!! . You will even get to know who the owner is, Bob. He also works on the cars. He will make sure you understand what needs to be done now and what can wait it you're tight on money. I have recomended them to my entire family and I had both my kids cars fixed there. Honest, trusting people at A & B. Be sure you tell them you read the reviews and Diane D. sent you!