I had always taken my Audi to the dealership for service--but the last time that I went there, the service I received from the front desk person was so indifferent and uncaring (well, actually, rude) that I decided to go elsewhere. I found A&B on the Costco site and, after reading numerous glowing reviews on Yelp and Google, decided to take a chance on them. I am SO glad that I did! The level of service is topnotch; Charlotte and Jeanine are super attentive to details and so incredibly NICE!! Two weeks later, my car is still doing great and I spent the money I saved (when compared with the dealership) on a lovely dinner out. Hopefully I will not be needing service for my car anytime soon, but if I do, I feel reassured knowing that I can trust A&B.